Refund Policy
Please read this Refund Policy carefully before making any transaction on our website.
1. Eligibility for Refunds
We offer refunds only within 24 hours of the original purchase date and time. Any refund request made after 24 hours from the time of transaction will not be entertained under any circumstances.
2. How to Request a Refund
To request a refund within the 24-hour window, the customer must:
- Contact us via email at info@ahsanmasood.net
- Provide the transaction ID / payment proof
- Clearly state the reason for the refund request
Failure to provide complete information may result in rejection of the request.
3. Non-Refundable Situations
Refunds will NOT be issued in the following cases:
- If 24 hours have passed since the transaction
- If the service/product has been accessed, downloaded, activated, or used
- If the issue is due to misunderstanding of the product or service
- If the customer changes their mind after purchase
- If the purchase was made during a promotion, discount, or special offer
- If the user violates our Terms & Conditions
4. Digital Products & Services
All digital products, subscriptions, tools, indicators, consulting services, and downloadable content are considered non-refundable once accessed, even if the request is made within 24 hours.
5. Approval of Refunds
All refund requests are subject to review and approval. We reserve the sole right to approve or deny any refund request based on our internal assessment.
6. Refund Processing
If approved:
- Refunds will be processed using the original payment method
- Processing time may take 7–14 business days, depending on the payment provider
- Any transaction or processing fees are non-refundable
7. Chargebacks & Disputes
Initiating a chargeback or payment dispute without contacting us first will be considered a violation of this policy and may result in:
- Immediate account suspension
- Permanent ban from future services
- Forfeiture of any ongoing services without refund
8. Policy Updates
We reserve the right to modify or update this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
9. Contact Information
For refund-related inquiries, please contact:
Email: info@ahsanmasood.net